Privacy Policy
Last Updated: June 2026
Our Privacy Commitment
At TexanTool, protecting customer privacy is one of our highest priorities.
We believe customers should know exactly how their information is collected, used, stored, and protected. This Privacy Policy explains the information we collect, how we use it, and the steps we take to safeguard it.
By using TexanTool.com, creating an account, requesting a quote, or placing an order, you agree to the practices described in this Privacy Policy.
What TexanTool Does Not Do
TexanTool believes customer privacy should be respected and protected.
For that reason:
- TexanTool does not sell customer information.
- TexanTool does not rent customer information.
- TexanTool does not lease customer information.
- TexanTool does not trade customer information.
- TexanTool does not share customer information with third-party marketing companies.
- TexanTool does not store customer credit card numbers on its servers.
- TexanTool does not store card security codes (CVV) on its servers.
- TexanTool employees do not have access to customers' complete payment card information.
Customer information is used solely for legitimate business purposes, including processing orders, fulfilling shipments, providing customer support, preventing fraud, maintaining customer accounts, processing returns and warranties, and complying with legal obligations.
When customers choose to save payment information for future purchases, that information is securely maintained by Authorize.Net's Customer Information Manager (CIM) platform and not by TexanTool.
TexanTool believes customer information belongs to the customer and should be handled responsibly, securely, and with respect for privacy.
1: Information We Collect
When you create an account, place an order, request a quote, contact customer service, subscribe to updates, or otherwise interact with TexanTool, we may collect information, including:
- Name
- Company Name
- Email Address
- Billing Address
- Shipping Address
- Order History
- Product Preferences
- IP Address
- Browser Information
- Device Information
We collect only the information reasonably necessary to provide products, services, support, and account functionality.
Payment Information
TexanTool does not store customer credit card numbers, expiration dates, or CVV security codes on its servers.
All payment transactions are securely processed through authorized payment processors.
Customers who choose to save payment methods for future purchases utilize Authorize.Net's Customer Information Manager (CIM) service. Payment credentials stored within Authorize.Net are protected using industry-standard security and encryption practices.
TexanTool employees cannot view or access customers' complete payment card information.
Saved Customer Information
Customers may create an account and choose to save:
- Billing Addresses
- Shipping Addresses
- Saved Payment Profiles
- Order History
- Account Preferences: Saved information is intended to improve customer convenience and streamline future purchases.
Customers may update their account information at any time through their online account.
How We Use Information
TexanTool uses customer information solely for legitimate business purposes, including:
- Processing and fulfilling orders
- Shipping products
- Providing customer service
- Managing warranties and returns
- Verifying transactions
- Preventing fraud
- Communicating order status
- Responding to customer inquiries
- Maintaining customer accounts
- Improving website functionality and user experience
- Complying with legal obligations
- TexanTool does not use customer information for purposes unrelated to operating its business.
Information Sharing
TexanTool does not sell customer information.
TexanTool may share limited customer information only when necessary to operate its business, including with:
- Payment processors
- Shipping carriers
- Freight carriers
- Fraud prevention providers
- Product manufacturers provide warranty support when required
- Professional service providers such as accountants, auditors, or attorneys
- Government agencies or law enforcement, when required by law
Only the minimum information necessary to perform the requested service is provided.
Marketing Communications
Customers may receive communications relating to:
- Order confirmations
- Shipping notifications
- Product recalls
- Warranty information
- Account activity Promotional offers (if subscribed)
Customers may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in those communications.
Transactional communications relating to active orders or account activity may still be sent.
Cookies & Website Functionality
TexanTool may use cookies and similar technologies to:
- Maintain secure login sessions
- Remember customer preferences
- Improve website performance
- Analyze website traffic
- Enhance user experience
- Detect fraudulent activity
Customers may disable cookies through their browser settings; however, certain website functions may not operate properly if cookies are disabled.
Security Commitment
TexanTool takes reasonable administrative, technical, and physical measures to protect customer information.
Security measures may include:
- SSL encryption
- Secure payment processing
- Restricted access to customer information
- Password-protected customer accounts
- Fraud prevention systems
- Secure hosting environments
- Industry-standard security practices
Although no system can guarantee absolute security, TexanTool continuously works to protect customer information from unauthorized access, misuse, disclosure, or alteration.
Data Retention
TexanTool retains customer information only as long as reasonably necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Process warranties and returns
- Prevent fraud
- Resolve disputes
- Comply with legal obligations
Certain records may be retained longer when required by law, accounting standards, tax regulations, warranty obligations, or fraud prevention requirements.
Texas Privacy Rights
Subject to applicable law and reasonable verification procedures, Texas residents may request:
- Access to personal information maintained by TexanTool
- Correction of inaccurate personal information
- Deletion of eligible personal information
- Information regarding how personal information is used
Requests may be submitted using the contact information listed below.
Account Deletion Requests
Customers may request deletion of their online account by contacting TexanTool Customer Service.
Please note that transaction, warranty, tax, fraud-prevention, and other legally required business records may be retained after account deletion.
Children's Privacy
TexanTool.com is intended for use by adults and business customers.
TexanTool does not knowingly collect personal information from children under 13.
If such information is discovered, it will be promptly removed.
Third-Party Websites
TexanTool.com may contain links to third-party websites.
TexanTool is not responsible for the content, privacy practices, security, or policies of third-party websites. Customers should review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
TexanTool reserves the right to modify this Privacy Policy at any time.
Any changes will become effective upon posting to TexanTool.com. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Information: Questions regarding this Privacy Policy or privacy-related requests may be directed to
: TexanTool.com
Customer Service
Email: support@texantool.com
Website: www.texantool.com
Nederland, Texas, USA
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